Doolittle Home received the highest rating in Massachusetts for personal care provided to residents. This distinction is based on the latest Massachusetts Department of Public Health, Division of Health Care Quality Survey mailed to families of residents for 439 facilities. Our rating for personal care was 5.00 out of a possible 5.00 and the state average was 4.22.   Doolittle Home surpassed the state average in every category.

	Doolittle Home	State Average
Overall Satisfaction	4.73	4.22
Residents Needs Met	4.64	4.09
Administrative, Personal Care Staff	4.85 ***	4.19
Physical Environment	4.96 **	4.12
Activities	4.62 ***	3.82
Personal Care of Residents	5.0 *	4.10
Food and Meals	4.82 *	3.95
Protecting Resident’s Rights	4.92	4.10

 

* Highest in Massachusetts

** Highest in state (shared with one other facility)

*** Second highest in state

“These survey results are a great source of pride and satisfaction, as the survey measured what we do for our residents on a daily basis, around the clock, day in and day out, throughout the year. This survey validates our continuing commitment to provide services to the highest standards in the industry. We know the standards are high because, as this survey indicates, we set them.” — Joanne Pratt, President of Doolittle Home

“I worked at several other places and this was just the best. At Doolittle Home a nurse is able to spend the time with the residents to provide the best care.” — Anne, R.N. after more than 30 years at Doolittle Home

“We have visited many facilities in Massachusetts and New York and nothing compares to Doolittle Home. We did not worry about the quality of care for mother at all. The staff was always helpful and they went out of their way to do little things to help her.” — Judy, about her mother Marjorie, a former Doolittle Home resident