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Doolittle Home received the highest rating in
Massachusetts for personal care provided to
residents. This distinction is based on the latest
Massachusetts Department of Public Health, Division
of Health Care Quality Survey mailed to families of
residents for 439 facilities. Our rating for
personal care was 4.92 out of a possible 5.00 and
the state average was 4.17. Doolittle Home also
topped the state with a 4.91 rating (state average
of 4.08) for its physical facilities. Overall,
Doolittle Home was the fourth highest ranked
facility in the state with an overall satisfaction
rating of 4.95 among the 439 facilities in the
survey. Doolittle Home surpassed the state average
in every category.
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Doolittle Home |
State
Average |
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Overall
Satisfaction |
4.95 |
4.19 |
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Residents Needs Met |
4.79 |
4.06 |
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Administrative, Personal Care Staff |
4.79 |
4.17 |
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Physical Environment |
4.91
Highest rating in Massachusetts |
4.08 |
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Activities |
4.44 |
3.83 |
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Personal Care |
4.92* |
4.17 |
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Food
and Meals |
4.76 |
3.92 |
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Protecting Resident’s Rights |
4.85 |
4.08 |
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"These
survey results are a great source of pride
and satisfaction, as the survey measured
what we do for our residents on a daily basis, around
the clock, day in and day out, throughout
the year. This survey validates
our continuing commitment to provide
services to the highest standards in the
industry. We know the standards are
high because, as this survey indicates, we
set them."
-- Joanne Pratt, President of Doolittle Home |
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"I
worked at several other places and this was just the
best. At Doolittle Home a nurse is able to spend
the time with the residents to provide the best
care."
--
Anne, R.N. after
more than 30 years at Doolittle Home
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"We have
visited many facilities in Massachusetts and
New York and nothing compares to Doolittle
Home. We did not worry about the quality of
care for mother at all. The staff was
always helpful and they went out of their
way to do little things to help her."
-- Judy, about
her mother Marjorie, a former Doolittle Home
resident
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