Doolittle Home has received the highest rating in Massachusetts for personal care
Doolittle Home was rated 4.92 in Personal Care against a state average of 4.17 out of a possible 5.00.
The Home also topped the state with a 4.91 rating (state average 4.08) for its physical facilities.
Overall, Doolittle Home is the fourth highest rated facility in the state with an overall satisfaction rate of 4.95 based on a multi-page questionnaire sent to family members of residents.
Through a series of question, the State asked family members or designated care givers to rate the facility on care, management, staffing, activities, communication, meals, physical environment and respecting resident’s personal rights.
Providing full Life Care services to residents since 1915, Doolittle Home exceeded state averages in every category, both in the current 2007 survey in which participation was mandatory and a 2005 survey which was voluntary.
A total of 439 long-term care facilities participated in the 2007 survey but 19 facilities had response rates that were too low to report individual facility results.
“We welcome the survey which established a benchmark by which we can be evaluated in comparison with other facilities,” said Jack Authelet, Doolittle president. “The results validate everything we do 24 hours of each and every day, and that is to provide for our residents to the highest standards in the industry. This is a credit to our dedicated staff, administration and volunteer Board of Trustees.” He also expressed appreciation that each participating family of a Doolittle resident said they would recommend the Home to others.
Additional information about Doolittle Home is available by calling 508-543-2694 or visiting its web site at http://www.doolittle-home.org/
When asked if they would recommend Doolittle Home to family or friends,
respondents were 100% in the affirmative. State average: 90%
